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Privacy Policy

Version: 2.0

Effective Date: 3rd February 2026

Last Updated: 3rd February 2026

1. Company Information

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Revamont AG
Bahnhofstrasse 21
6300 Zug, Switzerland

Registration number: CHE-149.873.030

Email: privacy@revamont.com​

Phone: +41 79 239 89 98

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2. Data Controller and Contact​

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Revamont AG ("we," "us," "our") is committed to protecting the privacy and personal data of our clients.

This Privacy Policy explains how we collect, use, store, and protect your personal information in

accordance with:

  • Swiss Federal Act on Data Protection (FADP)

  • EU General Data Protection Regulation (GDPR)

  • Applicable data protection laws in Asian jurisdictions where our clients reside

 

By booking an experience with Revamont or using our services, you acknowledge that you have read

and understood this Privacy Policy.

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3. Data Controller

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Revamont AG acts as the data controller for personal information collected through our services. For data

protection inquiries, contact:

Data Protection Officer

Email: privacy@revamont.com

Address: Bahnhofstrasse 21, 6300 Zug, Switzerland

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4. Information We Collect

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We follow strict data minimisation principles. We collect only what is necessary for service delivery or legally required, and we always seek your consent for optional data collection.

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4.1  Information You Provide to Us

Website Interaction:

  • Contact form submissions (name, email, message content)

  • Newsletter subscription details

  • Enquiry and consultation requests

Initial Consultation:

  • Name and contact information (email, phone, address)

  • Travel preferences and interests

  • Budget framework information

  • Preliminary destination preferences

  • Travel style and group composition

Booking Process:

  • Full legal names of all travellers (as per passport)

  • Date of birth and nationality

  • Passport details (number, issue/expiry dates)

  • Emergency contact information

  • Payment information - retained for 10 years as required by Swiss financial regulations

Travel Requirements:​

  • Accessibility requirements

  • Special requests or preferences

  • Travel insurance details (verification purposes only)

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IMPORTANT - CUSTOMER SELF-ASSESSMENT MODEL:

 

Revamont does NOT collect:

  • Health conditions or medical information

  • Dietary requirements or food allergies

  • Religious or philosophical preferences

  • Any special category data under GDPR Article 9

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Instead, we provide:

  • Detailed activity descriptions with difficulty ratings, physical requirements, altitude information

  • Complete restaurant menus at least 30+ days before departure

  • Comprehensive itinerary information

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You are responsible for:

  • Self-assessing your fitness and suitability for all planned activities

  • Reviewing restaurant menus and determining dietary compatibility

  • Communicating dietary needs during itinerary creation or directly with restaurants or Experience Host during the experience

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4.2  Information Collected Automatically (Website Only)

When you visit our website, we automatically collect minimal technical data necessary for website functionality and security:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Referring website

  • Date and time of access

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Extended Analytics: We only collect detailed analytics data with your explicit consent via our cookie banner.

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4.3  Communications Records

We maintain records necessary for service delivery and legal compliance:

  • Email correspondence (retained for duration of business relationship plus legal retention period)

  • Phone call logs (basic records only; recordings only with your explicit consent)

  • Chat conversations (retained only for service delivery and support purposes)

  • Client portal access logs (security purposes, 1 year retention)

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4.4  Third-Party Information

We collect minimal third-party information only when necessary:

  • We verify insurance coverage exists - we do NOT collect policy details, medical coverage specifics, or claim information

  • Only confirmation that you have adequate coverage as per booking requirements

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5.  Legal Basis for Processing Your Data

 

Under GDPR and Swiss law, we process your personal data based on the following legal grounds:

Contract Performance: Processing necessary to deliver our travel services and fulfil our agreement with you. This includes all booking, itinerary creation, vendor coordination, and service delivery activities.

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Legal Obligations:

  • Financial record retention (10 years as required by Swiss law)

  • Tax documentation and reporting

  • Compliance with travel regulations

  • Anti-money laundering requirements

We seek your explicit consent for optional data processing:

  • Marketing communications and newsletters

  • Photography and use of likeness in promotional materials

  • Detailed website analytics beyond basic functionality

  • Any data processing beyond service delivery or legal requirements

You can withdraw consent at any time without affecting the lawfulness of processing conducted before withdrawal.

Legitimate Interests (Limited Scope):

We process data based on legitimate interests only when necessary and when your rights do not override our interests:

  • Fraud prevention and security measures

  • Improving service quality based on aggregated, anonymised feedback

  • Internal business operations and efficiency

We do not use “legitimate interests” as a basis for marketing or discretionary data processing.

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6.  How We Use Your Information

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We use your information only for specified purposes and never beyond what is necessary or consented to.

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6.1  Essential Service Delivery

  • Responding to enquiries and consultation requests

  • Creating customised travel proposals and itineraries

  • Booking accommodations, activities, and transportation

  • Coordinating with vendors and service provider

  • Providing Experience Host support during your journey

  • Processing payments and managing financial transactions

  • Sending booking confirmations and travel documents

  • Providing pre-travel briefings and cultural guidance

  • Offering emergency support and travel updates

  • Handling cancellations, modifications, and refunds

  • Ensuring traveler safety and security

  • Processing insurance claims when necessary

  • Complying with legal and regulatory requirements

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6.2  Service Improvement

Without your consent, we may use anonymised, aggregated data to:

  • Improve website functionality and user experience

  • Enhance service quality

  • Develop new travel experiences

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Identifiable data is used for service improvement only with your explicit consent.

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6.3  Marketing Communications (Consent Required)

We will only send you marketing communications if you have explicitly opted in. This includes:

  • Promotional materials about future experiences

  • Travel inspiration and destination highlights

  • Invitations to exclusive events

  • Customer satisfaction surveys

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You can:

  • Opt-out at any time by clicking “unsubscribe” in our emails

  • Withdraw consent by emailing privacy@revamont.com

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We will never share your contact information with third parties for their marketing purposes.

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6.4  Post-Travel Feedback (Essential vs. Optional)

  • Essential feedback: Brief service quality questions (legitimate interest)

  • Detailed surveys: Require your consent and are entirely optional

  • Testimonials: Always require explicit written consent

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7.  Data Minimisation in Practice

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Our Commitment:

  • We collect only data that is necessary for service delivery or legally required

  • We do not collect “nice to have” data for potential future use

  • We regularly review data collection practices to ensure minimisation

  • We anonymise or delete data as soon as it is no longer needed

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Examples of What We Don’t Collect, Unless You Provide It:

  • Social media profiles

  • Detailed personal preferences beyond travel requirements

  • Family information, except emergency contacts

  • Employment details

  • Income information, except for budget framework for travel planning

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8.  Who We Share Your Information With

 

We share your personal information only when strictly necessary for service delivery or legal compliance. We never sell your data.

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8.1  Travel Service Providers (Essential Sharing Only)

To deliver your experience, we share only relevant information with:

  • Hotels and accommodation providers (names, dates, special requirements only)

  • Activity operators and tour guides (names, relevant safety information only)

  • Transportation companies (names, pickup/drop-off details only)

  • Restaurants (names, dietary restrictions only)

  • Insurance companies (verification of coverage only, no detailed personal data)

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Data Shared: We share the minimum necessary information. For example, a restaurant receives your

dietary restrictions but not your passport details.

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8.2  Business Service Providers (Contractually Bound)

We work with trusted partners who support our operations:

  • Payment processors (transaction data only, encrypted)

  • IT service providers and cloud storage (encrypted data, Swiss/EU servers)

  • Customer relationship management platforms (access restricted to essential personnel)

  • Communication and email service providers (minimal data)

  • Website hosting and analytics (anonymised data unless consent given)

All service providers:

  • Are contractually bound by strict confidentiality and data protection agreements

  • Process data only on our instructions

  • Are selected based on their data protection standards

  • Are regularly audited for compliance

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8.3  Legal Requirements (Mandatory Disclosure Only)

We disclose information only when legally required to:

  • Government authorities and regulatory bodies in response to valid legal requests

  • Law enforcement agencies with proper legal authority

  • Courts and legal advisors in connection with legal proceedings

  • Tax authorities as required by Swiss law

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We will notify you of legal requests for your data unless prohibited by law.

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8.4  No Commercial Data Sharing

We do NOT:

  • Sell your personal data to third parties

  • Share your data for others’ marketing purposes

  • Participate in data broker arrangements

  • Use your data for purposes unrelated to your travel experience

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9.  International Data Transfers

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Your personal data may be transferred to and processed in countries outside Switzerland and the EU when necessary for service delivery (e.g., booking hotels in your destination country).

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9.1  Transfer Safeguards

When transferring data internationally, we ensure adequate protection through:

For EU/EEA Transfers:

  • EU adequacy decisions (Switzerland is recognised by the EU)

  • EU Standard Contractual Clauses with all processors

For Other International Transfers:

  • Your explicit consent for transfers to specific countries

  • EU Standard Contractual Clauses where available

  • Additional security measures (encryption, access controls)

  • Vendor due diligence and contractual protections

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9.2  Transparency About Destinations

We will inform you if your data needs to be transferred to countries without EU adequacy decisions and will obtain your explicit consent before such transfers occur.

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10.  How Long We Keep Your Data

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We retain data only as long as necessary for the purpose collected or as required by law. Our retention periods are designed to balance service quality with your privacy rights.

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10.1  Standard Retention Periods

Website Visitor Data:

  • Technical logs: 90 days maximum

  • Analytics data: Anonymised after 24 hours

  • Contact form enquiries: 3 years or until enquiry resolved

Active Client Data (During Travel Planning and Journey):

  • Full retention during booking process and travel

  • Post-travel data: 3 years for service quality, support, and feedback purposes

  • After 3 years: Data deleted or anonymised unless legal retention applies

Financial Records (Swiss Legal Requirement):

  • Payment information: 10 years

  • Invoices and receipts: 10 years

  • Tax-related documents: 10 years

  • Banking records: 10 years

These records are stored securely with restricted access and deleted immediately after the legal retention period expires.

Marketing Data (Consent-Based):

  • Retained only while you maintain consent

  • Automatically deleted after 24 months of inactivity

  • Immediately deleted upon consent withdrawal

Legal Claims and Disputes:

  • Extended retention only while legal proceedings are pending or reasonably anticipated

  • Deleted within 90 days of final resolution

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10.2  Proactive Deletion

We proactively review and delete data:

  • Annual data audits to identify data eligible for deletion

  • Automated deletion protocols for expired retention periods

  • Immediate deletion upon valid erasure requests (subject to legal obligations)

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10.3  What Happens After Deletion

When we delete your data:

  • Complete removal from active systems within 30 days

  • Removal from backups within 90 days (backup rotation cycle)

  • Irreversible deletion (data cannot be recovered)

  • Deletion confirmation provided upon request

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11.  Your Privacy Rights

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You have comprehensive rights regarding your personal data. We are committed to honouring these rights promptly and completely.

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11.1  Rights Under Swiss FADP and EU GDPR

Right to Access:

  • Request copies of all personal data we hold about you

  • Receive information about how your data is processed

  • Free of charge for reasonable requests

Right to Rectification:

  • Correct inaccurate or incomplete information

  • Update your personal details at any time

  • No fee for corrections

Right to Erasure (“Right to be Forgotten”):

  • Request deletion of your personal data

  • Subject to legal limitations (e.g., financial records we must retain by law)

  • We will inform you if deletion is not possible and explain why

Right to Restriction:

  • Limit how we process your data while we verify accuracy

  • Restrict processing if you contest lawfulness

  • Mark data for restricted processing rather than deletion

Right to Data Portability:

  • Receive your data in a structured, machine-readable format (JSON or CSV)

  • Transmit your data to another service provider

  • Free of charge

Right to Object:

  • Object to processing based on legitimate interests

  • Object to marketing communications

  • Object to automated decision-making (we don’t use automated decisions for travel planning)

Right to Withdraw Consent:

  • Withdraw previously given consent at any time

  • Does not affect lawfulness of processing before withdrawal

  • Takes effect immediately upon receipt

Right to Lodge a Complaint:

  • File a complaint with supervisory authorities if dissatisfied with our response

  • Switzerland: Federal Data Protection and Information Commissioner (FDPIC) – www.edoeb.admin.ch

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11.2  Additional Rights for Asian Jurisdictions

Depending on your location, you may have additional rights under:

  • Singapore Personal Data Protection Act (PDPA)

  • Japan Act on the Protection of Personal Information (APPI)

  • Hong Kong Personal Data (Privacy) Ordinance

  • Other applicable national laws

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Please contact us to discuss rights specific to your jurisdiction.

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11.3  How to Exercise Your Rights

Contact Methods:

  • Email: policy@revamont.com

  • Written request: Revamont AG, Bahnhofstrasse 21, 6300 Zug, Switzerland

Our Response Process:

  • Acknowledgment within 5 business days

  • Full response within 30 days (GDPR requirement) 

  • Free of charge for reasonable requests

  • Identity verification required for security (copy of ID or passport)

  • Clear explanation if request cannot be fully honoured

Complex Requests:

  • Extension of up to 60 additional days for complex requests

  • Regular updates on progress for lengthy requests

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12.  Data Security

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We implement comprehensive security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

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12.1  Technical Security Measures

Encryption:

  • SSL/TLS encryption for all data transmission on our website (256-bit)

  • Website server is AES-256 encrypted for data at rest

  • AES-256 encryption for data at rest

  • Encrypted databases and secure cloud storage with Swiss/EU based providers

  • End-to-end encryption for sensitive communications

  • Email data is protected with a secure HTTPS connection during transmission using AES-256-GCM and OpenPGP for server side email encryption 

  • Attachments up to 25GB are encrypted automatically 

Access Controls:

  • Role-based access control (RBAC) systems

  • Multi-factor authentication for all staff accounts

  • Principle of least privilege (access only to necessary data)

  • Regular access reviews and audits

Infrastructure Security:

  • Firewalls and intrusion detection/prevention systems

  • Regular security vulnerability assessments

  • Penetration testing (annual minimum)

  • Secure cloud hosting with Swiss/EU-based providers

  • Redundant backups with encryption

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12.2  Organisational Security Measures

Staff Training and Policies:

  • Comprehensive data protection training for all employees (annual)

  • Strict confidentiality agreements with all staff and contractors

  • Clear data handling procedures and protocols

  • Regular policy reviews and updates

Physical Security:

  • Secure office premises with access controls

  • Locked storage for physical documents

  • Secure disposal of physical records (shredding)

  • Visitor logging and escort policies

Vendor Management:

  • Due diligence before vendor selection

  • Data Processing Agreements with all vendors

  • Regular vendor security audits

  • Immediate termination protocols for security breaches

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12.3  Data Breach Protocol

In the unlikely event of a data breach affecting your personal data:

Immediate Response (Within 24 Hours):

  • Containment and investigation of the breach

  • Assessment of affected data and individuals

  • Implementation of remedial measures

Notification (Within 72 Hours):

  • Notification to affected individuals (as required by GDPR)

  • Notification to supervisory authorities (FDPIC and relevant EU authorities)

  • Clear information about the nature of the breach

  • Guidance on steps you can take to protect yourself

Documentation and Follow-Up:

  • Detailed incident documentation

  • Root cause analysis

  • Implementation of enhanced security measures

  • Regular updates until resolution

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12.4  Your Security Responsibilities

  • To help protect your data:

  • Keep your login credentials confidential

  • Use strong, unique passwords

  • Enable multi-factor authentication when available

  • Report suspicious activity immediately

  • Keep your contact information up to date

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13.  Cookies and Tracking Technologies

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We use cookies and similar technologies to provide website functionality and improve your experience. We follow a consent-first approach for all non-essential cookies.

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13.1  What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience and enable certain website functions.

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13.2  Types of Cookies We Use

Essential Cookies (No Consent Required):

These cookies are strictly necessary for website functionality and cannot be disabled:

  • Session management and security

  • Load balancing and performance

  • CSRF protection

  • Basic functionality (e.g., contact form submission)

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Retention: Session duration or up to 24 hours

Purpose: Website operation and security only

 

Analytical/Performance Cookies (Consent Required):

These cookies help us understand how visitors use our website so we can improve it:

  • Anonymised page view statistics

  • Aggregated user journey analysis

  • Performance monitoring

  • Error tracking

We use analytics cookies only with your explicit consent. Data is:

  • Anonymised and aggregated

  • Never linked to identifiable individuals

  • Used solely for website improvement

  • Not shared with third parties for marketing

Retention: Maximum 24 months (anonymised data only)

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Marketing Cookies (Consent Required):

These cookies allow us to show you relevant content and measure campaign effectiveness:

  • Tracking of marketing campaign sources

  • Personalisation of content (basic)

  • Remarketing (only with explicit consent)

 

We use marketing cookies only with your explicit consent and:

  • Never sell cookie data to third parties

  • Do not create detailed personal profiles

  • Allow you to opt-out at any time

Retention: Maximum 12 months

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13.3  Our Cookie Consent Approach

First Visit:

  • Clear cookie banner explaining cookie types

  • Granular consent options (accept all, reject all, customise)

  • Website functions normally with only essential cookies

Your Control:

  • Change preferences anytime via cookie settings link

  • View detailed cookie information

  • Withdraw consent with immediate effect

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13.4  Managing Cookies

Browser Controls:

You can control cookies through your browser settings:

  • Block all cookies (may affect website functionality)

  • Delete existing cookies

  • Set preferences for specific websites

Browser instructions: www.aboutcookies.org or www.allaboutcookies.org

Impact of Blocking Cookies:

  • Essential cookies: Website may not function properly

  • Analytics cookies: No impact on functionality

  • Marketing cookies: No impact on functionality

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13.5  Third-Party Cookies

We minimise third-party cookies:

  • No third-party advertising networks

  • Limited third-party service providers

  • Regular review of third-party cookie usage

Current Third-Party Services (Examples):

  • [Specify if you use Google Analytics, etc.]

  • [Specify payment processor cookies if applicable]

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Each third-party service has its own privacy policy, which we encourage you to review.

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14.  Photography and Marketing Consent

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We respect your right to control the use of your likeness and always seek explicit consent for marketing purposes.

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14.1  Use of Photographs and Videos

During your experience, Revamont may take photographs or videos. These may be used for:

  • Marketing and promotional materials

  • Website content and testimonials

  • Social media posts

  • Internal training and quality improvement

Your Consent is Required:

  • We will ask for your explicit written consent before your trip

  • Consent is separate from booking (you can book without consenting to photography)

  • You can specify limitations (e.g., no social media, website only)

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14.2  Your Control and Rights

Before Your Trip:

  • Indicate your preference during the booking process

  • Specify any limitations on use

  • Decline without any impact on your booking

During Your Trip:

  • Inform your Experience Host if you wish to opt-out

  • Request to review photos before any potential use

  • Withdraw consent at any time

After Your Trip:

  • Request removal of published materials containing your likeness

  • We will remove materials within 30 days of your request

  • Materials in printed form will not be reprinted

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14.3  Other Traveller's’ Photography

Please note:

  • Other travellers may take personal photographs

  • We encourage all travellers to respect each other’s privacy

  • We are not responsible for photographs taken by other travellers

  • Please communicate your preferences to fellow travellers

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15.  Children’s Privacy

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Revamont experiences are designed for adults aged 18 and over, or children accompanied by a legal guardian.

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Our Policy:

  • We do not knowingly collect personal data from individuals under 18 without proper parental or guardian consent

  • Parent/guardian consent is required for all travellers under 18

  • Parent/guardian must provide all information for minors

If We Discover Unauthorised Child Data:

  • We will delete it immediately upon discovery

  • We will contact the parent/guardian if possible

  • We will implement additional safeguards to prevent recurrence

If You Believe We Have Child Data:

Please contact us immediately at privacy@revamont.com and we will:

  • Investigate promptly (within 48 hours)

  • Delete data if consent was not properly obtained

  • Confirm deletion to you in writing

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16.  Third-Party Websites

Our website may contain links to third-party websites, including:

  • Social media platforms

  • Partner websites

  • Destination information sources

  • Service provider websites

Important Notes:

  • We are not responsible for the privacy practices of third-party websites

  • This Privacy Policy applies only to information collected by Revamont 

  • Third-party websites have their own privacy policies

  • We recommend reviewing privacy policies of any third-party sites you visit

We do not:

  • Control third-party data collection

  • Endorse third-party privacy practices

  • Receive data from third parties about your browsing (without your consent)

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17.  Automated Decision-Making

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Transparency Commitment:

We believe travel planning requires human expertise and judgment. We do not use automated decision-making or profiling for any significant decisions about your travel experience.

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What This Means:

  • No algorithms determine your itinerary

  • No automated systems make decisions about your booking

  • Human staff review all travel arrangements

  • Personal consultation drives all recommendations

Limited Automation:

We use basic automation only for:

  • Spam filtering on contact forms

  • Fraud detection on payments (verified by staff)

  • Automated email confirmations (transactional only)

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These automated processes do not make decisions that significantly affect you.

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18.  Changes to This Privacy Policy

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18.1  Updates and Notification

We may update this Privacy Policy from time to time to reflect:

  • Changes in legal requirements

  • New services or business practices

  • Enhanced privacy protections

  • Feedback from clients and regulators

  • Technological developments

Types of Changes:

Significant Changes:

  • Changes to legal basis for processing

  • New types of data collection

  • Changes to data retention periods

  • New third-party sharing arrangements

Notification: Direct email to all active clients and prominent website notice for 30 days

Minor Changes:

  • Clarifications of existing practices

  • Updated contact information

  • Technical corrections

  • Additional examples or explanations

Notification: Updated “Last Updated” date and website posting

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18.2  Your Response to Changes

After notification of significant changes:

  • You have 30 days to review and object

  • Continued use of services constitutes acceptance

  • You may withdraw from services without penalty if you object to changes

  • We will work with you to address concerns

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18.3  Review Schedule

We review this Privacy Policy:

  • Annually (minimum)

  • After significant legal or regulatory changes

  • When introducing new services

  • In response to client feedback

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19.  Transparency and Accountability

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19.1  Our Commitment to Transparency

We commit to:

  • Clear, plain language explanations of data practices

  • Honest communication about data use

  • Prompt responses to your questions and concerns

  • Regular updates about our privacy practices

You can always ask us:

  • Why we need specific data

  • How we will use your data

  • Who we will share it with

  • How long we will keep it

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19.2  Accountability Measures

We hold ourselves accountable through:

  • Regular internal data protection audits

  • Staff training and compliance monitoring

  • Incident tracking and response

  • Continuous improvement of data protection practices

Annual Transparency Report:

We publish an annual transparency report including:

  • Number of data subject requests received and fulfilled

  • Average response times

  • Data breaches (if any) and response

  • Changes to data practices

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Available at: www.revamont.com or by request

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19.3 Marketing material

Images, icons, maps, graphics and other visual elements used on our website, brochures, itineraries and other marketing and advertising materials may contain licensed stock images and generated images. We use such images to describe moods and emotions, show geographic regions and landmarks. All images are for representation purposes only.

 

20.  Special Data Categories & Customer Self-Assessment

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Revamont's Approach to Special Category Data:

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We do NOT collect special category data as defined under GDPR Article 9 and Swiss FADP, including:

  • Health data or medical conditions

  • Biometric data

  • Dietary requirements or food allergies

  • Religious or philosophical beliefs

  • Sexual orientation

  • Genetic data

  • Trade union membership

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Customer Self-Assessment Model:

 

Instead of collecting sensitive health and dietary information, we empower you to make informed decisions through:

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1. Detailed Activity Information

  • Complete activity descriptions with difficulty ratings

  • Physical requirements and fitness levels needed

  • Altitude information and terrain details

  • Rest periods and pace information

  • Equipment requirements

2. Dining Transparency

  • Complete restaurant menus shared 30+ days before departure

  • Ingredient information available upon request

  • Direct communication with restaurants encouraged

  • Experience Host support for dietary communications during trip

3. Your Responsibilities

  • Self-assess your fitness and suitability for all planned activities

  • Review provided menus and determine dietary compatibility

  • Request itinerary modifications if needed

  • Communicate dietary needs directly with restaurants or Experience Host

  • Determine your own medical fitness for high-altitude or adventure activities

4. What We DO Collect

  • Emergency contact information ONLY (name and phone number)

  • Travel insurance confirmation (verification of coverage only)

  • Accessibility requirements (if you choose to disclose voluntarily)

5. Benefits of This Approach

  • Respects your privacy - no sensitive data stored

  • Empowers your decision-making autonomy

  • Reduces data security risks

  • Complies with data minimisation principles

  • Gives you full control over who knows your personal health information

6. Emergency Situations

Emergency contact information used ONLY in emergencies

  • You remain responsible for communicating medical needs to providers

  • Experience Host available to facilitate communications

  • No medical information stored in our systems

 

This model demonstrates our commitment to data minimisation while maintaining the highest standards of safety and service quality.

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21.  Contact Us

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21.1  General Privacy Enquiries

Email: privacy@revamont.com

Post: Revamont AG, Bahnhofstrasse 21, 6300 Zug, Switzerland

Phone: +41 79 239 89 98

 

Expected Response Time: 5 business days for acknowledgment, 30 days for full response

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21.2  Data Protection Officer

For specific data protection concerns or to exercise your rights:

Email: privacy@revamont.com

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21.3  Supervisory Authorities

If you’re not satisfied with our response to your privacy concern, you can contact:

Switzerland:

Federal Data Protection and Information Commissioner (FDPIC) Website: www.edoeb.admin.ch

Email: info@edoeb.admin.ch

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21.4  Emergency Data Protection Contact

During Your Trip:

If you have urgent data protection concerns during your travel experience:

  • Contact your Experience Host immediately

  • Email privacy@revamont.com with “URGENT” in subject line

  • We will respond within 24 hours

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22.  Language and Interpretation

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This Privacy Policy is provided in English. If translated into other languages for your convenience, the English version prevails in case of any conflict or inconsistency.

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23.  Definitions

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For clarity, the following terms have these meanings in this Privacy Policy:

Personal Data: Any information relating to an identified or identifiable natural person.

Processing: Any operation performed on personal data, including collection, storage, use, sharing, or deletion.

Data Subject: You, the individual whose personal data we process.

Data Controller: Revamont AG, the entity determining the purposes and means of processing.

Data Processor: Third parties who process data on our behalf under our instructions.

Consent: Freely given, specific, informed, and unambiguous indication of your wishes.

Anonymisation: Processing data so it can no longer be attributed to a specific individual.

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24.  Acknowledgment and Acceptance

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By using our website or booking an experience with Revamont, you acknowledge that you have:

  • Read this Privacy Policy in full

  • Understood how we collect, use, and protect your personal data

  • Had the opportunity to ask questions (contact us anytime)

  • Agree to the practices described in this Privacy Policy

For Bookings:

  • Your signature on the booking contract confirms acceptance

  • You will receive a copy of this Privacy Policy with your booking confirmation

  • You can request a printed copy at any time

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25. Document Hierarchy Clause

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Order of Precedence: In the event of any conflict between documents, the following order applies: (1) Terms & Conditions, (2) Booking & Cancellation Policy, (3) Privacy Policy. However, for all data protection matters, the Privacy Policy takes precedence.

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Revamont™ AG – Experiences worth sharing

 

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